Sebastian Gabor | Digitail

In This Episode

Communication is the foundation of any relationship, but it can be difficult for veterinarians to build trust when they don’t get to spend a lot of time talking to pet parents. What are some of the ways that clinic staff can better communicate with clients?

This week on the Veterinary Innovation Podcast, Shawn and Ivan welcome Sebastian Gabor, Founder and CEO of Digitail, to talk about the company’s international goals, how clinics can create stronger relationships with their clients, and the fine line between communicating well with clients and marketing to them.

Mr. Gabor recommends Predictably Irrational: The Hidden Forces that Shape Our Decisions by Dan Ariely.

Topics Covered

  • Helping Vet Clinics Build Relationships
  • Covid-19’s Role in Forcing Innovation
  • The Balance Between Communicating and Marketing