Dr. Ericka Carroll
In This Episode
The Covid-19 pandemic has utterly upended the “normal” way things are done, and while no one is quite sure how long it will take the world to recover, pets still require veterinary care
This week on the Veterinary Innovation Podcast, Shawn and Ivan speak with Dr. Ericka Carroll about how clinics can change their workflow in order to continue providing quality care in the era of social distancing, as well as how that change might be managed.
Dr. Carroll recommends Emotional Intelligence: Why It Can Matter More Than IQ by Daniel Goleman and All Creatures Great and Small by James Herriot.
Topics Covered
- Workforce Division and Workflow
- Change Management
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Workflow For Veterinary Clinics During COVID-19
Dr. Ericka Carroll