Court Killgo | Kontak
In This Episode
The telephone has been around for over a hundred years, and yet it is still one of the most important channels of communication with veterinary clinics. 30% of inbound calls result in bookings, which means that if some of those calls happen to be missed, the clinic is losing out on revenue. How can clinics take advantage of the data that calls provide and ensure that fewer calls slip through the cracks?
This week on the Veterinary Innovation Podcast, Shawn and Ivan chat with Court Killgo, CXO at Kontak, about telephony systems for veterinary clinics, why phone calls get missed, and how VOiP software can help overcome language barrier challenges.
Mr. Killgo recommends Future of IT and Business Innovations by Saeed Amidi.
- The Advantages of VoIP Telephony
- Why Phone Calls Get Missed
- Encouraging Adoption Within the Clinic