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debbie_boone

Using Hospitality Skills in Veterinary Medicine

Debbie Boone, CVPM
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Veterinary practices encounter client conflicts and negativity. To enhance workplace culture, effective communication and hospitality training is key. This week, Shawn Wilkie and Dr. Ivan Zak discuss with Debbie Boone, CVPM the advantages of employing hospitality skills in veterinary medicine.

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Jason Sanderson

Veterinary Facility Design Changes and Client Expectations

Jason Sanderson | RWE Design Build
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Explore how the design of veterinary spaces enhances operational efficiency and customer experience. This week, Shawn and Ivan talk with Jason Sanderson of RWE Design Build about the innovative design of animal hospitals.

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Larry Heaton

The Power of Innovative Technology in Veterinary Practice

Larry Heaton | Zomedica
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This week, Shawn and Ivan interview Larry Heaton from Zomedica about the transformative potential of innovative technology in pet care and practice management. They discuss Zomedica’s dedication to providing advanced veterinary technology, enhancing pet care, and supporting veterinarians in their practices.

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zach mills

The Advancements of Mobile Veterinary Services

Dr. Zach Mills | The Vets
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This week, Shawn and Ivan discuss mobile veterinary care with Dr. Zach Mills from The Vets. Dr. Mills highlights innovative solutions to challenges faced by cat owners and individuals with busy schedules, sharing insights on modernizing pet care through technology and reducing pet stress with concierge services delivered to owners’ homes.

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Dr. Caitlin DeWilde

Efficient Marketing Tactics for Veterinary Practices

Dr. Caitlin DeWilde | The Social DVM
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Discover how social media platforms can help veterinary practices by reducing phone call times, streamlining appointment bookings, and enhancing client communication. This week, Dr. Caitlin DeWilde, founder of The Social DVM, talks with Shawn and Ivan about efficient social media marketing tactics for veterinary practices.

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