Episodes

Around 30% of calls are missed by the front desk staff at an average veterinary hospital, which can impact the amount of bookings the clinic takes. Shawn & Ivan speak with Court Killgo of Kontak about telephony systems for veterinary clinics.

What if you could better understand what your dog or cat was trying to communicate, and they knew you could understand them? This week, Shawn & Ivan speak with Leo Trottier of FluentPet about leveraging cognitive science to communicate.

Veterinary practices are complicated systems that can be rendered less efficient by everything from outdated technology to staff dynamics. This week, Shawn & Ivan speak with Andrea Crabtree of FurPaws Consulting about practice management.

66% of veterinary job postings are receiving no applications, highlighting that the traditional hiring process for veterinary staff isn’t working. Shawn & Ivan speak with Andrew Luna of hound about the veterinary employee journey.